The Nigerian Communications Commission (NCC) has confirmed ongoing Quality of Service (QoS) issues plaguing telecom users in Abuja, leading to frustrating service disruptions.
These problems stem from diesel supply interruptions hitting IHS Nigeria Limited, the key colocation provider powering Airtel and MTN base stations in affected zones.
The actions by the National Oil and Gas Suppliers Association (NOGASA), which halted fuel deliveries and triggered widespread outages.
In a statement signed by Mrs. Nnenna Ukoha, NCC’s Head of Public Affairs, the Commission vows to partner with stakeholders and licensees for swift fixes.
NCC, the statement maintains, remains dedicated to delivering reliable telecom services nationwide, stressing that steady power is essential for top-notch connectivity.
The statement partly reads: “The NCC is actively engaging with relevant stakeholders to address the diesel supply issues and explore sustainable solutions.
“The Commission urges all parties to work together to collaboratively resolve these challenges swiftly by removing the diesel supply bottlenecks affecting critical telecommunications infrastructure, arising from NOGASA’s actions.
“In the face of these challenges, we reiterate our commitment to fostering a conducive environment for the growth and sustainability of telecommunications services in Nigeria. We are taking proactive steps to facilitate dialogues between the impacted service providers and other stakeholders to promptly resolve the diesel supply concerns that have negatively impacted service quality.
“The Commission remains dedicated to effectively managing the situation and will keep the public updated on progress towards restoring full telecommunication services in Abuja.
“We thank telecommunications subscribers for their understanding and patience during this period and reaffirm our commitment to delivering high-quality telecommunications services nationwide.”
